How do I pay my community association assessments?
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Below are the various options to pay your assessments. Whichever method you choose, please be certain to include your new account number to ensure the proper application of your payment. This six-digit account number can be found on your first paper statement. Should you have questions about your account or our payment options please be encouraged to contact us at wildridgetx@ccmcnet.com.
Note: you only have to complete payment through one of these payment methods.
A. Recurring/ Direct Debit/ Credit / ACH Payments
This is CCMC's recommended payment option and is listed on the New Resident Checklist. This is the only method that automatically updates when there's changes in assessment amounts. Sign up to have your assessment payment automatically drafted from your bank account the month your payment is due. Enrollment can be completed through your online web portal access. Your username is the six-digit account number on your first paper statement. Withdrawals occur on the sixth of the month or the next business day following the sixth.
Delete the existing payment profile, Create a new payment profile using the following:
STEPS TO REMOVE AND UPDATE YOUR RECURRING PAYMENT
ACTION REQUIRED: Pacific Western Bank Recurring Payments
This step only applies to those set up on Pacific Western Bank Recurring Payments.
Step One - Login to your Pacific Western Bank portal here to stop your current recurring payments. Follow the step-by-step listed below once you have logged in to delete the recurring payments.
HOW TO DELETE MY RECURRING PAYMENT (PWB)
For issues removing your Pacific Western Bank Payments, please get in touch with Pacific Western Bank Customer Service: 888-705-0600.
Step Two - Login to your Alliance Association Bank portal here and create a new portal account for Alliance Association Bank, and set up a new recurring payment. You will be prompted to "add a property" after creating your user account. You will need the following information to complete this step:
Management Company ID (6675)
Association ID (6TL)
Property Account Number (listed on your statement, typically 5-6 digits long)
HOW TO SET UP A NEW RECURRING PAYMENT (AAB)
Association ID (6TL)
Property Account Number (listed on your statement, typically 5-6 digits long)
HOW TO SET UP A NEW RECURRING PAYMENT (AAB)
For questions related to setting up an account, don't hesitate to get in touch with the customer service team at Alliance Association Bank Customer Service: 844-739-2331
Payee: Wildridge Community Association
c/o CCMC Processing Center
PO Box 93327
Las Vegas, NV 89193-3327
Memo/Account Number:
Management Company ID (6675)- Association ID - Property Account Number
(example: 0000 – DAY – 10). This information is outlined in your payment coupon.
B. Pay Assessments by Check
Include your payment coupon with your check in the provided windowed envelope to ensure your payment is accurately processed to your account. If you are paying for multiple properties, please send a separate coupon and check for each property to ensure timely and accurate posting to the accounts.
Include your payment coupon with your check in the provided windowed envelope to ensure your payment is accurately processed to your account. If you are paying for multiple properties, please send a separate coupon and check for each property to ensure timely and accurate posting to the accounts.
Wildridge
c/o CCMC Processing Center
PO Box 93327
Las Vegas, NV 89193-3327
C. Pay by Bank Bill Pay Service
View the back of the statement for more information on the following online options:
View the back of the statement for more information on the following online options:
Recurring Electronic Check Payments – You may have your assessments automatically deducted from your checking account. This service is FREE.
One-Time Electronic Check Payments – Pay your assessment online one time only. This service is $2.95 per transaction.
One-Time Payment with Credit/Debit Cards – You may make a one-time payment with a credit or debit card. Credit Card service fee- 3.5%, Debit Card flat fee $5.00 charged by the bank
One-Time Electronic Check Payments – Pay your assessment online one time only. This service is $2.95 per transaction.
One-Time Payment with Credit/Debit Cards – You may make a one-time payment with a credit or debit card. Credit Card service fee- 3.5%, Debit Card flat fee $5.00 charged by the bank
Questions:
Alliance Association Bank Customer Service: 844-739-2331
CCMC Customer Service: 833-301-4538
Onsite Management Team: 469-362-9000
STEPS TO REMOVE AND UPDATE YOUR RECURRING PAYMENT (From Pacific Western Bank to Alliance Association Bank)
ACTION REQUIRED: Pacific Western Bank Recurring Payments
This step only applies to those set up on Pacific Western Bank Recurring Payments.
Step One - Login to your Pacific Western Bank portal here to stop your current recurring payments. Follow the step-by-step listed below once you have logged in to delete the recurring payments.
For issues removing your Pacific Western Bank Payments, please get in touch with Pacific Western Bank Customer Service: 888-705-0600.
Step Two - Login to your Alliance Association Bank portal here and create a new portal account for Alliance Association Bank, and set up a new recurring payment. You will be prompted to "add a property" after creating your user account. You will need the following information to complete this step:
- Management Company ID (6675)
- Association ID (6TL)
- Property Account Number (listed on your statement, typically 5-6 digits long)
For questions related to setting up an account, don't hesitate to get in touch with the customer service team at Alliance Association Bank Customer Service: 844-739-2331
START HERE - Alliance Association Bank - Account Set Up
ACTION REQUIRED: Bill Pay
Simply update your bill pay option with your personal bank account, ensuring payments are mailed to the new address for processing.
Make checks payable to your community association
Wildridge Community Association
c/o CCMC Processing Center
PO Box 93327
Las Vegas, NV 89193-3327
Alliance Association Bank Customer Service: 844-739-2331
ACTION REQUIRED: Personal Check
Continue to deliver your personal check to the onsite office/clubhouse at 3500 Wildridge Blvd., or update the mailing address for payment processing.
Make checks payable to your community association
Wildridge Community Association
c/o CCMC Processing Center
PO Box 93327
Las Vegas, NV 89193-3327
I AM ENROLLED IN CCMC ACH, WHAT ACTION DO I NEED TO TAKE
ANSWER:
Residents enrolled in ACH through CCMC will receive an authorization email from Alliance Association Bank (noreply@allianceassociationbank.com) upon transition. CCMC anticipates this will occur in the next few weeks. This email will request one-time authorization through a secure email to continue to have your payments automatically withdrawn. If you provide this authorization, you won't need to do anything else after this step.
Homeowners who do not respond will be deactivated from automatic withdrawal and be required to utilize one of the other payment methods (check, bill pay, or Alliance Association Bank recurring payments).
Below is a sample email so you know what to expect.
ABOUT ALLIANCE ASSOCIATION BANK
AAB offers a full range of banking products and services designed for the specific needs of the community association industry, including:
- Free lockbox service for all owner payments.
- Recurring echeck and one-time credit card/ debit card payment options via CCMC’s website.
- Increased FDIC coverage for depositors through CDARS and ICS programs.
- Industry-leading online banking technology, including ACH, Positive Pay, and automated receipt of bank statements.
- User-friendly signature card, with one card for all your association accounts and the ability to use DocuSign as an option.
- Association loans available for renovations, capital projects, and insurance premiums.
What are assessments?
To accomplish the many tasks for which it is responsible, the Association must have operating funds for daily maintenance, repairs and administration, as well as adequate replacement reserve funds for major repairs or replacements for common property. In order to obtain these funds, all members within your community are required to pay assessments to the association. The Board of Directors will establish assessment rates each year and adopt the annual budget for your community.
What is my assessment fee?
Your 2023 Wildridge Community Association fees are billed quarterly at $294/quarter, or $98/month. Your assessment amounts will be reflected on your first statement. You can also call the Association office for assistance. While we work hard to contain expenses, periodic increases in your assessment may occur to cover the rising costs of operations and maintenance of your community.
When are assessments due?
Your first assessments were covered in your closing documents. Please check those documents to confirm how much was paid up front at closing. After this, assessments will be due on a quarterly basis at the first of the respective month moving forward - January 1, April 1, July 1, and October 1. You will receive statements for your assessments in the month before they are due.
Keeping in mind that assessments are the primary source of income for community associations, we encourage all members to pay them in a timely manner. Members who do not pay their assessments on time may be subject to various monetary penalties and usage restrictions. While this may seem extreme, please remember that your association can operate only if all members pay their assessments when due. That will allow your association to properly administer and maintain your community.
Keeping in mind that assessments are the primary source of income for community associations, we encourage all members to pay them in a timely manner. Members who do not pay their assessments on time may be subject to various monetary penalties and usage restrictions. While this may seem extreme, please remember that your association can operate only if all members pay their assessments when due. That will allow your association to properly administer and maintain your community.
Can I get my statements delivered via email?
Your statements can be conveniently delivered to your email address to make keeping track of your assessments easier. You can opt-in here: https://ccmcnet.opt-e-mail.com/signup
What do my assessments cover?
Your Association's assessments cover the maintenance of all the landscaping for the common areas at Wildridge. This includes maintenance, operations, and supplies for all of the amenities, parks, trails, playgrounds, and more. This fee also covers all common area electricity, water, sewer and irrigation, trash/recycling services, insurance, legal and all administrative fees, all activities, supplies, management fees and staffing, as well as reserve funding deposits as recommended by a reserve fund analysis.
The master assessments does not cover front yard maintenance for any residence.
The master assessments does not cover front yard maintenance for any residence.
I just closed on my home. How do I pay the next quarter's assessments?
Your closing documents should indicate how much you pre-paid for assessments. Due to the time it takes for your paperwork to go from title to our accounting team and reflect on your account, your title company should be prompted to collect prepayment to allow for this delay. If at any time you'd like to confirm how much credit you have on your account, you can check your VMS Resident Portal account (linked here) or contact your Team.