New Homeowner FAQ 

When is the Association office open/ closed?

The onsite staff works Monday-Friday: 8:00AM to 5:00PM. There are times when the staff will not be present in the office due to offsite meetings, preparing for events, or homeowner inspections. The staff is available by appointment ONLY. 
To schedule an appointment please email us at 
The Association is also closed on all major holidays such as New Years', Memorial Day, 4th of July, Thanksgiving, and Christmas. 

When and how do I pay for my assessments?

Quarterly assessments are $294.00 (Assessments are due on January 1st, April 1st, July 1st & October 1st)
We want to make the process of paying for your assessments as easy as possible. Therefore we have multiple payment methods for you to use such as direct debit, electronic checks, and credit card payments. To learn more about the payment options available to you, click here.

Who do I call about an unknown parked car in front of my home?

Non-Emergency Oak Point Police
(972) 294-0000 
Non-Emergency Denton County 
(940) 349-8181

I lost my mailbox keys. Who do I contact?

Little Elm Post Office
(972) 292-1864

I want to enroll my kids into the Little Elm / Denton School District. Who do I contact?

Little Elm ISD
(972) 947-9340
Denton ISD
(940) 369-0000

I do not have trash cans. Who do I contact?

TRASH - Republic Services
(972) 422-2341

Amenity Card Retrieval & Activation

I do not have amenity cards yet. How do I get them?
You can receive your amenity cards by signing the Amenity Agreement.
Please allow 7-14 days to process your cards. You will receive an email when your cards are activated and ready for pickup in the HOA office or if you need them dropped off at your home please notify us at